Welcome to Tallow Health LTD! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

1.1. Company Details:

Tallow Health LTD is a private limited company registered in England and Wales.

• Company Registration Number: 16059565

• Registered Address: 49-51 Cambridge Road, Hastings, East Sussex, United Kingdom, TN34 1DT.

1.2. By accessing and using our website or purchasing our products, you agree to these terms and conditions.

1.3. We reserve the right to update or amend these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

2. Products

2.1. All our products are handmade with natural ingredients and may vary slightly in color, texture, or scent due to the nature of the materials used.

2.2. While we prioritize using organic and high-quality ingredients, individual sensitivities and allergies may occur. We recommend performing a patch test before full use.

2.3. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Consult your healthcare provider for medical concerns.

3. Orders and Payment

3.1. All prices are listed in GBP (£) and include VAT where applicable.

3.2. Payment is required at the time of purchase. We accept all major credit/debit cards and PayPal.

3.3. Orders will only be processed once payment has been successfully received.

3.4. We reserve the right to cancel orders at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or stock unavailability.

4. Shipping and Delivery

4.1. Orders of in-stock items are shipped the next working day using Royal Mail’s Tracked 48 service.

4.2. Shipping costs are £3.98.

4.3. Delivery times are estimated at 2-3 working days but may be affected by delays outside our control, such as postal strikes or weather disruptions.

4.4. Once dispatched, the package becomes the responsibility of the postal service. However, we’ll do our best to assist with tracking or resolving delivery issues.

5. Returns and Refunds

5.1. Due to the nature of our products, we cannot accept returns on opened or used items for hygiene reasons.

5.2. If your item arrives damaged or defective, please contact us at [your email address] within 14 days of delivery with proof of purchase and photos of the damage.

5.3. If approved, we may issue a replacement or refund at our discretion.

5.4. If you wish to cancel your order, contact us immediately. Once the item has been shipped, cancellations cannot be processed.

6. Allergies and Sensitivities

6.1. Our products are crafted with natural ingredients, but they are not guaranteed to be hypoallergenic.

6.2. Some products may contain nut-derived ingredients (e.g., tamanu oil) and are not suitable for individuals with nut allergies.

6.3. We are not liable for allergic reactions or skin sensitivities caused by our products. Always perform a patch test before use.

7. Liability

7.1. Tallow Health LTD is not responsible for any injury, loss, or damage resulting from the misuse of our products.

7.2. Our liability is limited to the value of the product purchased.

7.3. We do not guarantee specific results from the use of our products, as individual experiences may vary.

8. Intellectual Property

8.1. All content on our website, including text, images, and logos, is the property of Tallow Health LTD.

8.2. Unauthorized reproduction, distribution, or use of our content is prohibited and may result in legal action.

9. Privacy Policy

9.1. Your personal information is handled in accordance with our [Privacy Policy].

9.2. We do not share or sell your data to third parties, except as required to process your order or comply with legal obligations.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions or concerns, please contact us:

• Email: hello@matyldababy.com

• Phone: Plus four four (zero) sever four six nine one seven five seven one two

• Address: 49-51 Cambridge Road, Hastings, East Sussex, United Kingdom, TN34 1DT.